The BEAUTY DÜSSELDORF and TOP HAIR – DIE MESSE Düsseldorf trade fairs will not take place as planned, due to the continuing pandemic and the associated lockdown measures. In close cooperation with coorganisers, associations and partners, Messe Düsseldorf decided to cancel the trade fair duo, which was planned for the end of May. "Unfortunately, due to the consistent level of infection rates and with no end date in sight for the restrictions, we were unable to guarantee our customers that the events would take place as usual. We wanted to ensure that everyone involved was able to plan and act with a level of certainty, as those in the cosmetics and beauty industry, along with the hairdressing trade, are particularly affected by the lockdown provisions. We regret that we have had to cancel the events, but are now focusing on preparing for the new trade fair event, held from 4 to 6 March 2022", states Erhard Wienkamp, Managing Director at Messe Düsseldorf.
Here you can find an overview of the most important questions and answers:
Why are BEAUTY and TOP HAIR 2021 cancelled?
Due to the ongoing pandemic and the associated worldwide lockdown measures, Messe Düsseldorf decided on Wednesday, 17 February, to cancel the BEAUTY DÜSSELDORF and TOP HAIR - DIE MESSE Düsseldorf trade fairs for 2021. The ongoing infection situation and the associated lockdown measures make a resumption of trade show operations at the end of May increasingly unrealistic. make a resumption of trade fair operations at the end of May appear increasingly unrealistic. We have re-evaluated the situation with the co-organizers, associations and partners and jointly decided on an early cancellation of the 2021 trade fair duo. Our priority is the health and planning security of our exhibitors, visitors and service providers. All activities will now be focused on the successful staging of BEAUTY and TOP HAIR 2022.
Für alle weitere Fragen steht Ihnen unser Team des First Level Support zur Verfügung:
Why don't BEAUTY and TOP HAIR take place virtually?
Both events focus on direct treatments, treatments and demonstrations on people. Visitors want to see these live experiences on site and cannot be replaced by virtual tutorials. In addition, the core of both events includes an extensive show, workshop and congress programme, which should guarantee a high event character and make a visit to these trade fairs an event.
How do visitors get the money back for purchased tickets?
Tickets purchased for the 2020 exhibition are not valid for the 2021 event, so visitors must contact the following for ticket cancellation and refund by 17 March 2021:
Do you compensate your customers for costs incurred so far due to booked flight and train tickets, hotel accommodation, etc.?
We understand the difficult situation resulting from the cancellation. Please contact the respective provider to clarify open questions and find solutions. We are unable to provide any information on customers' contracts with third-party providers, as these have not been entered into with Messe Düsseldorf.