Do you have any questions about your trade fair participation or our services? Our trade fair team is here to help. You will find the right contact person here!
What are the opening hours for exhibitors?
The opening hours for exhibitors can be found here.
What catering options are there on the exhibition grounds?
We offer a wide range of restaurants, snack bars, bistros, self-service and take-away facilities at our exhibition centre. You can find more information in our Service-ABC.
Where can I find an overview of services for exhibitors?
Find out about the comprehensive services available to you for your trade fair presentation. You will find further information in our Service ABC.
How do I receive an invitation letter for my visa application?
With regard to entry formalities, we recommend that you contact the German embassy or consulate in your country or your travel agency.
With effect from 24 July 2013, the visa offices at the foreign representations of the Federal Republic of Germany have been informed that future applications for a visa to visit a trade fair in Germany will no longer require the presentation of an invitation from the respective trade fair company.
Exhibitors are requested to submit an exhibitor authorisation from the respective trade fair company when applying for a visa. In this case, the visa can be issued free of charge. If the exhibitor is not in possession of an exhibitor authorisation, the purpose of the trip must be made plausible in another way; in this case, a visa cannot be issued free of charge.
Messe Düsseldorf is represented by 77 partners in 141 nations worldwide. They offer a wide range of trade fair-related services for visitors, exhibitors and the press. You can find more information about our foreign representatives and their contact details on our website.
You can find all the information you need about online registration on our website: - Online registration forms - Documents to download, e.g. conditions of participation - Stand costs calculator. You can quickly see the costs of your stand and how they break down.
Online application for old exhibitors
If you have already participated in a previous event, but not in the last one, please use the online registration for new exhibitors. Our exhibitor service team can still assign a previous participation based on the customer data and the history.
Path: Exhibitor or Exhibit / Become an exhibitor / Online Application
You will find your customer number and the order number of the previous event - for the use of the personalized registration for former exhibitors - on the admission or an invoice for this event.
If you do not have the data please contact us at:
onlinesupport@messe-duesseldorf.de
At step 3 of the online registration you have the possibility to create a user account as a new administrator or log in with existing user data.
Online application for new exhibitors (main exhibitors)
Are you exhibiting for the first time or have you already participated in an earlier event but not in the last one?
Please use the online application for new exhibitors, as the pre-filled online application is only possible if you participated in the last event.
The online registration for new exhibitors can be found on the respective event portal under the menu item: Exhibitor or Exhibit / Become an exhibitor / Online application
In 5 simple steps you insert your application data.
Once completed, your registration will be received immediately by Messe Düsseldorf.
You will immediately receive a summary of your data by email.
Online Application for co-exhibitors / joint stand participants
As main exhibitor / joint pavillion organizer you have the possibility to invite co-/joint stand exhibitors via the EAT - Easy Administration Tool in our Online Order System / OOS. After receiving your invitation they can easily register via our online registration.
Path to the invitation (OOS):
My Account / Stand Management / Easy Administration Tool - EAT
Only when the online shop goes live is the administrator's user account linked to the stand order for participation. Only then can an invitation be made via the EAT in the OOS. If you would like to make invitations in advance, please send us an enquiry to: onlinesupport@messe-duesseldorf.de.
Where can I find the fees and services?
The participation fees and services can be found on the overview page of the online registration here.
Calculate the fees for your stand space easily and conveniently with the stand space cost calculator. You can quickly see the costs for your stand and how they are made up. Please note that other services that can be booked for a fee are not included in the stand space calculation (electricity, cleaning, etc.).
Where can I find the event's product portfolio?
The product portfolio of the event with the corresponding product categories, visitor target groups and structural data can be found here.
Is online registration binding?
By completing the online registration you have transmitted your legally binding registration data electronically to Messe Düsseldorf.
How can I cancel my online application?
Cancellation of online application is possible until admission. In this case, a cancellation fee (in accordance with the Special Conditions of Participation) must be paid. Cancellation must be made in writing by email to onlinesupport@messe-duesseldorf.de
Rebooking: What is rebooking?
The rebooking offer in the OOS enables you to secure an optimal stand location for the next trade fair at an early stage.
Rebooking: How does the booking process work?
The rebooking process is simple and efficient- You send us your booking request via the OOS and the corresponding available product and placement requests, and we plan your stand location.
Rebooking: Are there deadlines for rebooking?
Please note the order deadline stated on the product in the OOS.
Rebooking: Is the rebooking offer free of charge or what costs are incurred?
By placing an order, you express your interest in participating in the next event. As soon as you have been allocated a stand space, the corresponding stand rental fee must be paid. Further information can be found in point 9 of the conditions of participation.
Rebooking: How can I ensure that I get the best possible stand location when rebooking?
The earlier you book, the more effectively we can take your wishes into consideration and plan an optimal stand location for you.
Rebooking: How can I submit my placement requests?
You can enter placement requests directly in the comment field during the booking process.
Rebooking: What happens if I need to change my rebooking?
If you need to make changes, you can contact our Exhibitor Services team at any time to make adjustments
Rebooking: What advantages does an early booking offer me?
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Early booking guarantees you a preferred location, saves time and gives you a competitive advantage.
Rebooking: Can I cancel my rebooking request?
Yes. There are cancellation fees. Please note the conditions of participation in that case.
Where can I find an overview of services for visitors?
You can find an overview of our services in our Service ABC.
What catering options are there on the exhibition grounds?
We offer a wide range of restaurants, snack bars, bistros, self-service and take-away facilities at our exhibition centre. You can find more information in our Service-ABC.
Can I bring my own food and drinks in a rucksack?
You can bring your own food and drinks in a rucksack.
